Transforming Customer Experience Through

Data-Driven Marketing Technology

✓ Customer Experience Strategy✓ Marketing Technology Stack Optimization✓ Digital Transformationand more...
Free Consultation Services

About Santosh KP

MarTech Solutions Architect with deep expertise in Salesforce & Adobe ecosystem, Data & Analytics, Customer Experience optimization, and Digital Transformation Strategies.

Based in Munich, Germany, I help businesses across Bavaria and internationally leverage marketing technology to drive growth, improve customer engagement, and optimize their digital marketing operations.

With over 14 years of consulting experience and 15+ Salesforce certifications, I specialize in:

  • Marketing Automation implementation and optimization
  • Customer journey mapping and automation
  • Data-driven marketing strategies
  • B2B marketing technology stack optimization
  • Digital transformation consulting
14+Years of Experience15+Salesforce Certifications3Years Marketing Champion

Services

Strategy

Customer Experience

Design and implement customer experience strategies that drive engagement and conversion across all touchpoints.

  • Marketing Cloud setup and configuration
  • Customer journey automation
  • Email marketing optimization
  • Data management and segmentation

Optimization

MarTech Stack Optimization

Audit, optimize, and integrate your marketing technology stack for maximum efficiency and ROI.

  • Technology stack assessment
  • Integration strategy and implementation
  • Data flow optimization
  • Performance measurement

Transformation

Digital Transformation

Guide your organization through digital transformation initiatives with focus on marketing technology and processes.

  • Digital strategy development
  • Change management
  • Team training and enablement
  • Process optimization

Certifications & Recognitions

Certifications

Salesforce

Marketing Cloud

  • Marketing Cloud Email Specialist
  • Marketing Cloud Consultant
  • Marketing Cloud Administrator
  • Marketing Cloud Developer

Salesforce

Core Platform

  • Application Architect
  • System Architect

Salesforce

Consulting & Analytics

  • Certified Consultant

Recognitions

🏆 Marketing Cloud Champion (2020-2022)

Get in Touch

Ready to transform your marketing technology? Lets discuss your project.

Santosh Pradhan
MarTech Solutions Architect
📍 Munich, Germany